Terms of Use

These Terms of Use (“Terms”) govern your use of cineixa.com (the “Site”). Please read them carefully. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

If you use the Site on behalf of a business or other organization, you confirm that you have authority to accept these Terms on its behalf, and “you” includes that organization.

1. About us

The Site is operated by Cineixa (“we”, “us” or “our”). For general enquiries, you can contact us at hello@cineixa.com. For legal matters, including questions about these Terms, please contact legal@cineixa.com.

2. Using the Site

You must be at least 18 years old to use the Site or to send us an enquiry. We make the Site available free of charge for you to learn about Cineixa, view our work and get in touch with us.

We may update, change, suspend or withdraw all or part of the Site at any time, for example to reflect changes to our services or for maintenance. We do not guarantee that the Site, or any content on it, will always be available or uninterrupted.

The Site can be accessed around the world. If you use it from outside the countries where we operate, you do so on your own initiative and are responsible for following any local laws that apply to you.

3. Our services

The Site describes our services for general information only. Nothing on the Site is an offer to provide services, and using the Site does not create a client relationship between you and us.

We provide services only under a separate written agreement, such as a signed proposal, statement of work or service agreement. That agreement will set out the scope, fees, timelines and other terms of our work. If there is any conflict between these Terms and that agreement, the agreement will apply.

Free Growth Calls. A Free Growth Call is an introductory conversation with no cost and no obligation for either side. Any ideas or recommendations we share during a call are general in nature, based on the information available to us at the time, and are not professional advice you should rely on without a formal engagement. We may decline any enquiry or request for a call at our discretion.

Results and case studies. The results, figures and case studies shown on the Site describe work we did for specific clients in specific circumstances. They are not a promise or guarantee of the results you will achieve, which depend on many factors, including your market, budget, product and timing.

4. Intellectual property

The Site and its content, including text, design, graphics, video, animation, code and the Cineixa name and logo, are owned by us or our licensors and are protected by copyright, trademark and other intellectual property laws.

Client work. Some work shown on the Site was created for our clients. The rights in that work, and in our clients’ names, logos and trademarks, belong to the clients or other rights holders and are shown with their permission. Showing this work does not mean that any client endorses you or gives you any rights in it.

Concept work. Some work shown on the Site is concept or speculative work that we created on our own initiative to show our creative approach, featuring brands we have not worked with. This work was not commissioned, approved or endorsed by those brands, and showing it does not mean that we have, or have had, any relationship with them. All brand names, logos and trademarks belong to their respective owners and are used only to identify the brand the concept was created for.

Removal requests. If you own the rights in a brand, trademark or other material shown on the Site and would like it removed, please contact legal@cineixa.com. We will review your request and, where appropriate, remove the material.

What you may do. You may view the Site and print or save reasonable extracts for your own information or for evaluating whether to work with us. You may share links to pages on the Site.

What you may not do. Unless we give you written permission, you may not copy, reproduce, modify, distribute, republish, sell or create derivative works from any content on the Site, or use our name, logo or client work in any way that suggests a connection with or endorsement by us or our clients.

5. Acceptable use

When using the Site, you must not:

• use the Site in any way that breaks any applicable law or regulation, or for any fraudulent or harmful purpose;
• try to gain unauthorized access to the Site, the servers it runs on or any connected system;
• upload or send anything that contains viruses, malware or other harmful code, or that is designed to disrupt or damage the Site;
• attack the Site through a denial-of-service attack or any similar method;
• use any robot, scraper or other automated tool to access, copy or collect content or data from the Site, except for search engines indexing the Site in line with our robots.txt file;
• use content from the Site to train, develop or improve any artificial intelligence or machine learning model or system;
• frame or mirror the Site, or present any part of it as your own;
• send spam, unsolicited advertising or bulk messages through our contact form or contact channels; or
• impersonate any person or organization, or give false information when contacting us.

6. Information and files you send us

When you contact us, including through our contact form or by uploading a project brief, you confirm that the information you provide is accurate and that you have the right to share it, including any third-party content, materials or personal information it contains.

You keep ownership of everything you send us. You give us permission to use it to review your enquiry, respond to you, prepare a proposal and hold discussions with you. We will treat project briefs and business information you send us with care, share them only with people who need them for these purposes, and not use them for anything else. However, sending us information does not by itself create a formal confidentiality agreement. If you need one before sharing particularly sensitive information, please ask us and we can agree one first.

Ideas and suggestions. We work with many businesses and regularly develop our own creative ideas. If you send us ideas, concepts or suggestions without a written agreement in place, you understand that we may already be working on, or may later develop, similar ideas independently, and that we have no obligation to pay you or to treat such ideas as confidential.

We handle personal information you send us in line with our Privacy Policy.

7. Third-party links and services

The Site contains links to websites and services run by others, such as WhatsApp, Telegram, LinkedIn and our clients’ websites. These links are provided for your convenience only. We have no control over those websites or services and are not responsible for their content, availability or practices. Your use of them is governed by their own terms and policies.

8. Disclaimer

We work hard to keep the Site accurate and up to date, but the content on it is provided for general information only. To the fullest extent permitted by law, the Site is provided on an “as is” and “as available” basis, and we make no promises, warranties or representations, whether express or implied, that the Site or its content is accurate, complete, up to date, free from errors or viruses, or fit for any particular purpose.

You are responsible for the device, software and internet connection you use to access the Site and for using your own virus protection.

9. Our liability

Liability that cannot be limited. The law does not allow some types of liability to be excluded or limited, such as liability for fraud, or for death or personal injury caused by negligence. Nothing in these Terms excludes or limits that liability.

If you use the Site for business. To the fullest extent permitted by law, we will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profits, revenue, business, sales, contracts, opportunity, goodwill or data, or for any indirect, consequential, special or punitive loss or damage, arising out of or in connection with your use of, or inability to use, the Site or any content on it. Our total liability to you for all claims relating to the Site is limited to USD 100. This section does not apply to any services we provide under a separate written agreement, which will have its own liability terms.

If you are a consumer. If you use the Site as a consumer, nothing in these Terms affects your legal rights as a consumer.

Some jurisdictions, including some US states, do not allow certain warranties or liabilities to be excluded or limited. In those places, the exclusions and limits in sections 8 and 9 apply only to the extent the law allows.

10. Indemnity

If you use the Site for business purposes, you agree to indemnify and hold harmless Cineixa and its directors, employees and contractors from any claims, losses, damages, liabilities and reasonable legal costs arising from your breach of these Terms or your misuse of the Site, including any claim that information or files you sent us infringe someone else’s rights.

11. Suspending access

We may suspend or restrict your access to the Site, or block communications from you, if we reasonably believe you have broken these Terms or used the Site in a way that could cause harm to us, our clients or other users. Any sections of these Terms that by their nature should continue after your access ends will continue to apply.

12. Resolving disputes

We want to resolve any concern quickly and fairly. If you have a complaint or dispute relating to these Terms or the Site, please email us at legal@cineixa.com with the subject “Dispute”, describing the issue and what you would like us to do. We will acknowledge your message, look into it and respond in writing.

You and we agree to try in good faith to resolve the matter informally for at least 30 days from the date of your email before either of us starts any formal proceedings. If we cannot resolve it in that time, either of us may pursue any remedies available under applicable law.

Any dispute relating to services we provide under a separate written agreement will be resolved as set out in that agreement.

If you are a consumer, nothing in these Terms affects any rights you have under the mandatory laws of the country where you live, including your right to bring proceedings in its courts.

13. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the Site, our services or the law. When we do, we will change the “Last updated” date at the top of this page. The version on the Site when you use it is the one that applies, so please check this page from time to time. If you continue to use the Site after changes take effect, you agree to the updated Terms.

14. General

• Entire agreement: these Terms, together with our Privacy Policy, are the entire agreement between you and us about your use of the Site. Any services we provide are governed by the separate written agreement described in section 3.
• Severability: if any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply.
• No waiver: if we do not enforce any of these Terms straight away, we can still enforce them later.
• Transfer: we may transfer our rights and obligations under these Terms to another organization. You may not transfer yours without our written consent.
• Third-party rights: no one other than you and us has any right to enforce these Terms.
• Events outside our control: we are not responsible for any delay or failure caused by events outside our reasonable control.

15. Contact us

If you have any questions about these Terms, please contact us:

Email: legal@cineixa.com